Shipping and Return Policy
Deep Sea Gypsy Shipping Policy
Processing Time:
At Deep Sea Gypsy, we take great care in preparing each piece for its journey to you. Once an order is placed, we cleanse and prepare your jewelry with care, and aim to have it processed and shipped as quickly as possible. Processing times may vary due to stock levels, order volume, and other factors. We appreciate your patience and assure you that each piece is handled with the utmost love and intention.
Domestic Shipping Options within the US:
- We provide free Economy shipping on orders over $150 within the United States.
- A flat fee ship of $10 is also offered for orders below $150
Please note that delivery times to Alaska, Hawaii, and U.S. territories may take longer than standard estimates.
International Shipping:
For our international customers, orders over $200 are eligible for free standard international shipping. Shipping times for international orders are estimated at 10-25 business days, though customs processing may affect delivery times. Please be aware that customers are responsible for any customs, duties, or taxes applicable in their country.
Misdelivered Packages & PO Boxes:
Please ensure the shipping address you provide is accurate. Unfortunately, we cannot be held responsible for packages misdelivered due to incorrect addresses or packages returned as “Return to Sender” by carriers. If a package is returned, additional shipping fees may apply for resending it.
Lost Packages:
In the rare event that your package is lost during transit, please contact us at info@deepseagypsy.com with your order number. We will coordinate with the carrier to confirm the lost status, and, if confirmed, we will replace your order. Please note that we cannot replace lost or stolen packages once they have been marked as delivered by the carrier. We encourage customers to provide a secure delivery location to prevent any issues.
Feel free to reach out to our customer support team at info@deepseagypsy.com with any questions or concerns regarding your order. We’re here to help and ensure your experience is as seamless as possible.
Return Policy
At Deep Sea Gypsy, we take pride in offering one-of-a-kind, energy-infused jewelry crafted with natural crystals and stones. Each piece is carefully cleansed and imbued with energies to resonate with your personal journey. However, we understand that sometimes you may not feel the connection you hoped for with your purchase. In such cases, we are happy to offer a store credit or a full refund within 30 days of your purchase, provided the item remains unworn and in its original condition.
To initiate a return or exchange, simply contact us within 30 days of receiving your item. Our team is here to ensure that every piece of jewelry you wear is perfectly aligned with your energy and intentions.